2Chat

Bring into 2Chat the conversations a coexistence number already had in the WhatsApp Business app — what you can import, the 24-hour window and what to do if WhatsApp says…

How to import your WhatsApp Business app chats (Coexistence)

See how each WhatsApp template performs — sent, delivered, read and clicks — and learn which numbers can turn template metrics on.

Template metrics for WhatsApp Business API (Insights)

This article guide you throgh the process of migration and bring your number to WhatsApp Business.

How to migrate an existing WhatsApp number to WhatsApp Business API (WABA)

Explains the Meta rate-limit error when requesting a WABA verification code and how to resolve it.

Why can't I request a WhatsApp Business verification code?

Learn how Meta's template review process works, how 2Chat syncs template status automatically, and what to do if your template stays Pending longer than expected.

Why is my WhatsApp Business template still Pending?

Turn on WhatsApp calling so customers can call your WhatsApp Business number, and decide what happens with each call using a call flow (IVR).

How to enable WhatsApp calls on your WhatsApp Business API channel

Steps to remove a WhatsApp Business API channel from 2Chat, with details on what happens to your data depending on the provider.

How to disconnect your WhatsApp Business API channel

Learn what WhatsApp Business API Coexistence is, how to identify coexistence channels in 2Chat, and what limitations apply.

Using WhatsApp Business API with the WhatsApp Business App (Coexistence)

Create, sync, and manage your WhatsApp Business templates directly in 2Chat.

How to manage WhatsApp Business templates in 2Chat

How to permanently remove a WhatsApp Business template from 2Chat and Meta.

How to delete a WhatsApp Business template

How the setup wizard finishes connecting your WhatsApp Business API number in three stages, and what to do when WhatsApp needs something from you.

How to connect your WhatsApp Business API channel in 2Chat

Everything you need to know about WhatsApp templates: from drafting content with variables to understanding Meta's approval process and rejection reasons.

How to create WhatsApp Business API Templates

This article details the procedure to connect your phone line to the WhatsApp Business API (WABA) through our platform

How to connect WhatsApp Business API (WABA) to 2Chat

How Meta charges for sending WhatsApp messages

WhatsApp Message Pricing

What each error in Meta's connection window means, how to check it in Business Manager, and when to contact our team instead of retrying.

Common Embedded Signup errors when connecting WhatsApp Business API

Articles related to WhatsApp Business API (WABA)

WhatsApp Business API

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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