If you see the message "Request code failed: Our servers are temporarily unavailable. Please wait 1 hour before trying again." — or if the "Send code" button is disabled and showing a countdown timer — this is a rate-limit imposed by Meta, not a 2Chat error.
Why does this happen?
Meta limits how many verification code requests can be made for a phone number within a short period. When that limit is reached, Meta enforces a 1-hour waiting period before a new code can be requested. The error message may say "servers temporarily unavailable" but this is Meta's standard wording for a rate-limit — there is no outage.
What to do
Option 1 — Wait and retry from 2Chat
The countdown timer in 2Chat shows exactly how long until you can request a new code. Once it reaches zero, click "Send code" again.
Option 2 — Verify directly from WhatsApp Manager
You can complete the verification directly from Meta without waiting:
Select the phone number you want to verify.
Follow Meta's verification steps.
Once verified in Meta, return to 2Chat and continue the setup wizard.
If the problem persists
If you keep receiving this error after the cooldown period, contact our support team and include the exact error message and your channel's phone number so we can investigate.