The official 2Chat node allows you to send messages, verify numbers, and react to calls or chat events in real-time—all without writing a single line of code.
In this guide, we’ll explore everything you can achieve by integrating 2Chat into your automation ecosystem.
2Chat offers an official N8n integration that you can use with n8n Cloud or its self-hosted version.
How to configure 2Chat node for n8n
Getting Started (Credentials)
Before you build your first workflow, you need to link your account:
Create an account at 2Chat.co.
Connect a channel (WhatsApp Messenger, Business, or WABA) in the Channels section.
Get your API Key from the Developers section, learn how to get your API Key here.
In n8n, add a new 2Chat node and paste your API Key into the credentials settings.
Core Operations (Actions)
The 2Chat node provides powerful resources to interact with your contacts:
A. Message Resource
Send the right information at the right time:
Send Messages (Individual or Group): Full support for plain text, media attachments (images, documents, videos), and location pins.
Ideal for: Order notifications, internal team alerts, or automated report sharing.
B. Phone Number Resource
Optimize your database before launching campaigns:
Check Number: Instantly verify if a phone number is active on WhatsApp.
Data Enrichment: Retrieve detailed info such as region, carrier, timezone, and business profile details (when available).
3. Triggers: Real-Time Event Monitoring
Triggers allow n8n to react automatically the moment something happens in 2Chat:
WhatsApp Message Events
Stay updated on every conversation. Fire workflows when:
A new message is received or sent (by agents or users).
A message is edited or receives a reaction.
A brand-new conversation starts.
WhatsApp Group Events
Perfect for community management. Track when:
A participant joins, leaves, or is removed from a group.
A new message or reaction occurs within a specific group.
Voice & Call Events
2Chat bridges the gap between chat and voice. Monitor:
WhatsApp Calls: Triggers for calls made, received, or missed.
Cloud Phone Calls: Track traditional incoming/outbound calls, including real-time status updates (ringing, answered, failed, or completed).
💡 Common Use Cases
CRM Auto-Sync: When a new WhatsApp message arrives, automatically create or update a lead in HubSpot, Pipedrive, or Salesforce.
Missed Call Recovery: If a phone call is missed, trigger an automatic WhatsApp message apologizing for the delay and offering a scheduling link.
Automated Group Onboarding: Send a personalized welcome message or a PDF guide whenever a new member joins your support group.
Lead Filtering: Run your contact list through the "Check Number" node to clean your database and ensure 100% deliverability for your campaigns.