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How to add or update my identity documentation for virtual numbers.

2Chat provides virtual numbers and due to local regulations some countries require personal or business registration in order to be enabled.

Updated over 2 weeks ago
  1. In your 2Chat Dashboard click on your user in the top right menu. And click on user profile.

2. Then click on Identities and Adresses.

3. Add a new identity.

Most countries can verify the number with either Business or Personal information. If this is not the case you will be notified in the requirements for the numbers.

Please make sure you understand the requirements as adding personal information for a number that requires Business Registration could delay the verification process and end up in a rejection.

This process can take for 5 to 10 days but for most numbers if the documentation is provided properly we can have it enabled within 4 working days.

If you have any questions please reach out to our support team.

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