1. Click on the "Live Chat" option
2. Start using the WhatsApp chat option
A) Select the channel or number you want to use to send your messages
B) Here you can see the chats you have in progress
C) Chat area where you can see the messages, sent and received
D) You can send emojis using this button
E) Start typing your message in this field
F) Add images, videos or documents
G) Send WhatsApp message to your customer
H) Panel with customer information
I) Click to edit the contact
J) This button allows to create a new WhatsApp chat
You can select the customer from contacts or enter a new phone number to write directly.