Skip to main content

How to connect a WhatsApp channel using a shareable QR link

Generate a secure link so a Team Member can scan the QR and connect your WhatsApp Web channel without needing a 2Chat account.

For admins

  • Generate a share link. Go to Channels →WhatsApp → [Channel Name], select the channel you want to connect, and click Share QR Link. Optionally enter an email address to send the link there automatically. The link expires in 5 days.

  • Share the link with your Team Member. Copy the generated link and send it to the person who will connect the device.

  • Revoke a link early if needed. On the same channel page, click Revoke next to the active share link. The link is invalidated immediately.

For Team Members

  • Open the share link. Open the link provided by your admin in any browser. No 2Chat login is required.

  • Verify the channel details. Confirm the channel name and phone number shown on the page match the device you are about to connect.

  • Click Connect. A QR code will appear on screen.

  • Scan the QR code. On the assigned phone, open WhatsApp, tap Linked Devices, then Link a Device, and scan the QR code. The channel connects automatically. You can close the browser tab.

Keep in mind:

  • One active link per channel: generating a new link automatically revokes the previous one.

  • The channel must be disconnected before scanning. If it is already connected, the page will show an error and the QR flow will not start.

  • The share link only allows connecting that specific channel and does not grant access to any other part of your 2Chat account.

Did this answer your question?